We try to practice what we preach…

Thank you for your assistance in helping us continue to improve Failure Sucks! our B2B guide to customer success. We’re making plans for future iterations of the book and can’t improve it without your help.

This brief questionnaire will help us understand what worked and what didn’t, and we designed it to take only 2-3 minutes of your time.

In exchange for your insights we will be pleased to provide you with complementary updates as they become available.